How long have you been bringing your pet(s) to Animal M.D.? This was our first visitLess than 1 year1-2 yearsMore than 2 years Please tell us how you first heard about our clinic? Please rate the service you receive when you first call our clinic: ExcellentGoodFairPoor If you have called and left messages for a doctor or technician, was your call returned in a timely manner? YesNoI never received a return call How would you rate the client service skills and knowledge of our receptionist staff? ExcellentGoodFairPoor How would you rate the client service, knowledge and skills of our veterinary technicians? ExcellentGoodFairPoor Do you prefer your pets to be seen by a specific doctor? Dr. BahnsDr. BollerI have no preference Do you feel that the veterinarian performs a thorough exam on your pet(s) at each visit? YesNoSometimes Do you feel that the veterinarian communicates clearly and takes the time to answer your questions thoroughly? YesNoSometimes If you would like to add further information regarding the veterinarian that has treated your pet(s), or the specific care received, please do so here: When appropriate, are you provided with a treatment plan for services and is the treatment plan reviewed in detail? YesNoSometimesProvided but not reviewed Please rate the exterior of our facility: ExcellentGoodFairPoor Please rate the cleanliness and comfort of our facility: ExcellentGoodFairPoor How would you describe our fees? AppropriateA little expensiveVery expensiveLess than most Have you referred other pet owners to our practice? YesNoI would, but I haven't had the opportunity Do you intend to continue bringing your pets to our clinic? DefinitelyMost likelyI am considering switching to another veterinarian. Are our hours of operation convenient for you? YesNo, I wish you were open earlierNo, I wish you were open later If you would like to provide us with any additional feedback, please do so here: If you would like us to contact you to discuss your experience futher, please provide your name, your pet's name and a phone number where you can e reached during the day: